Privacy Policy

Information We Collect

When you make a purchase or interact with our site, we may collect:

• Contact information — name, email address, phone number (if provided).
• Shipping information — delivery address, country.
• Payment information — processed securely via Stripe. We do not store card numbers on our servers.
• Order details — products purchased, size, quantities, order history.
• Device & usage data — browser type, IP address, pages visited, time on site (collected via cookies and analytics tools).
• Email marketing preferences — if you opt in to our newsletter.

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Send order confirmations, shipping updates, and tracking information.
• Respond to customer service inquiries.
• Send promotional emails (only if you opt in — you can unsubscribe at any time).
• Improve our website, products, and user experience.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies & Tracking

Our website uses cookies to improve your experience and analyze site performance. Cookies are small text files stored on your browser. We use:

• Essential cookies — required for the site to function (e.g., session management).
• Analytics cookies — to understand how visitors use our site (e.g., Google Analytics).
• Marketing cookies — to show relevant ads (e.g., Meta Pixel), if enabled.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Third-Party Services

We use trusted third-party services to operate our store:

• Stripe — payment processing. Your payment data is handled under Stripe's Privacy Policy.
• Cloudflare — hosting and CDN services.
• Google Analytics — website analytics.

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

Data Security

We take security seriously. Our website uses SSL/TLS encryption (HTTPS) for all data in transit. Payment data is handled exclusively by Stripe — we never see or store your full card details.

While we implement industry-standard security measures, no system is 100% secure. If you believe your account or data has been compromised, contact us immediately at support@pantheratletics.com.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing emails at any time using the unsubscribe link in any email.
• Withdraw consent for data processing where consent is the legal basis.

To exercise any of these rights, email us at support@pantheratletics.com.

Data Retention

We retain your order data for up to 7 years for tax and legal compliance purposes. Marketing preferences and account data are deleted upon request. Analytics data is retained in aggregate, anonymized form.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page. Material changes will be communicated via email if you've opted into marketing communications.

Contact Us

For any privacy-related questions or to exercise your rights, contact:

Panther Athletics
Email: support@pantheratletics.com